NHTSA Complaint #11388567 — 2009 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11388567
Vehicle	2009 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	November 28, 2018
Date Filed	January 17, 2021
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

MY WIFE AND I OWN A 09 CHEVY TRAVERSE AND HAVE HAD FOR ABOUT 3 YEARS. WHEN WE FIRST BOUGHT IT IT DROVE LIKE BRAND NEW BUT OVER THE PERIOD OF A YEAR OR SO WE STARTED TO FEEL A SIDE TO SIDE SWAYING (SUCH AS ROCKING IN A BOAT) WHILE DRIVING ABOUT 60 MPH. SINCE WE'VE GOT 4 KIDS AND MY WIFE USES IT AS A DAY TO DAY VEHICLE I TOOK IT TO THE DEALERSHIP AND HAD THEM TELL ME IT WAS STRUTS (WHICH I HAD REPLACED) AND AFTER BEING REPLACED IT STILL HAD THE SIDE TO SIDE MOVEMENT. IT HAS GOTTEN TO THE POINT I DON'T ALLOW HER TO DRIVE HER NOR THE KIDS BECAUSE OF THE DANGERS. I'VE HAD THE RACK N STEERING, FRONT UPPER AND LOWER CONTROL ARMS THE REAR UPPER CONTROL ARMS, STABILIZER BAR BUSHINGS ALONG WITH NUMEROUS OTHER BUSHINGS AND ALL 4 BRAND NEW TIRES. THE DEALERSHIP NOR OTHER INDEPENDENT SHOP KNOWS WHAT ELSE TO REPLACE.

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