NHTSA Complaint #11149953 — 2014 MERCEDES-BENZ C250

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHEN THE CONTACT PRESSED THE PUSH START BUTTON, IT TOOK APPROXIMATELY ONE MINUTE TO START THE ENGINE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST THREE MONTHS ON A DAILY BASIS, BUT WAS NOW OCCURRING APPROXIMATELY FOUR TIMES PER DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TIMING CHAIN AND CAM SHAFT FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.