NHTSA Complaint #11149918 — 2009 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. SUDDENLY, THE SUN ROOF DETACHED FROM THE FRAME AND LANDED ON THE ROAD. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. DON FRANKLIN LEXINGTON NISSAN (3360 RICHMOND RD, LEXINGTON, KY 40509, 1-(859) 263-5020) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED FOR NOVEMBER 8, 2018. THE CONTACT FELT THAT THE SUBSTANCE USED TO HOLD THE FRAME AND GLASS FAILED TO SECURE THE STRUCTURAL INTEGRITY OF THE SUN ROOF, WHICH MAY HAVE CAUSED THE SEALANT TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.