NHTSA Complaint #11149767 — 2016 FORD EXPLORER

I BOUGHT THIS CAR USED WITH ABOUT 19,000 MILES ON IT IN FEBRUARY, 2018. SHORTLY AFTER BUYING IT I NOTICED THE SMELL OF EXHAUST FUMES IN THE CABIN AT TIMES, SOMETIMES WHILE AT IDLE, OTHER TIMES WHILE DRIVING. I TOOK IT BACK TO THE DEALER ON MAY 11, 2018 FOR SERVICE OF SEVERAL ISSUES INCLUDING THIS ONE. THEY PERFORMED THE WORK OF A RECALL (#17N03). I'VE CONTINUED TO NOTICE EXHAUST SMELLS IN THE CABIN FROM TIME TO TIME BOTH WHEN IDLING AND WHEN DRIVING, AND SO PURCHASED A CARBON MONOXIDE DETECTOR FOR CARS. AT TIMES IT ALARMS INDICATING THERE IS CO IN THE CABIN. I TOOK THE VEHICLE TO ANOTHER DEALER ON NOVEMBER 6, 2018 WHERE THEY INSPECTED THE VEHICLE, THE EXHAUST SYSTEM AND VERIFIED THAT THE OTHER DEALER INDEED PERFORMED THE RECALL AND IT WAS DONE PROPERLY. I WAS TOLD THERE IS NOTHING MORE THAN CAN BE DONE TO RESOLVE THIS ISSUE.