NHTSA Complaint #11149726 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11149726
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	SERVICE BRAKES
Date of Incident	September 15, 2018
Date Filed	November 6, 2018
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

BRAKES ARE MUSHY, AND DO NOT RESPOND WELL. VEHICLE FAILED TO RESPOND TO NORMAL BRAKING IN AN ATTEMPT TO STOP, EVEN WITH BRAKES PRESSED TO THE FLOOR, HAD TO SWERVE TO AVOID COLLISION WITH THE VEHICLE IN FRONT OF OUR VAN. VEHICLE DIED WHEN ATTEMPTING TO BRAKE 30 MPH.

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