NHTSA Complaint #11149668 — 2004 JEEP LIBERTY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11149668
Vehicle	2004 JEEP LIBERTY
Component	ELECTRICAL SYSTEM
Date of Incident	February 17, 2018
Date Filed	November 6, 2018
Mileage	178,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FAILED TO STAY UP ELECTRONICALLY. THE DEALER (PIEDMONT CHRYSLER DODGE JEEP RAM AEV, 4015 CLEMSON BLVD, ANDERSON, SC 29621, (864) 332-4848) INDICATED THAT THE EXTENDED WARRANTY CAMPAIGN WAS EXPIRED AND THE VEHICLE WOULD NEED TO BE DIAGNOSED TO REPAIR THE FAILURE. THE CONTACT HAD TO TEMPORARILY WEDGE EACH OF THE FOUR WINDOWS TO ENSURE THAT THE WINDOWS WOULD NOT GO DOWN WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ALSO INDICATED THAT THE EXTENDED WARRANTY CAMPAIGN EXPIRED AND THERE WAS NO RECALL TO PROVIDE A REMEDY. THE CONTACT WAS ADVISED TO HAVE A DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *TT CONSUMER STATED THE WINDOWS WERE FALLING DOWN INSIDE THE DOOR. REPAIRS WERE MADE BY THE LOCAL SERVICE DEALER. *JB

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