NHTSA Complaint #11149525 — 2009 LINCOLN MKX

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11149525
Vehicle	2009 LINCOLN MKX
Component	AIR BAGS
Date of Incident	July 5, 2016
Date Filed	November 5, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARCENEAUX FORD AT (337) 364-9721 (LOCATED AT 1111 OLD HWY 90W, NEW IBERIA, LA 70560) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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