NHTSA Complaint #11460476 — 2009 LINCOLN MKX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11460476
Vehicle	2009 LINCOLN MKX
Component	SERVICE BRAKES
Date of Incident	January 1, 2022
Date Filed	April 12, 2022
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2009 Lincoln MKX. The contact stated while driving 45 MPH and depressing the brake pedal, the vehicle failed to stop immediately. The contact stated there was no warning light illuminated. The contact stated she continued to pump on the brake pedal until the vehicle began to decelerate. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Hydraulic Control Unit (HCU) to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 162,000.

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#11288533 — December 11, 2019 — I HEAR A HISSING NOISE WHEN DEPRESSING THE BRAKE PEDAL AND THE BRAKES FEEL SPONGY AND NOT VERY RESPONSIVE. GARAGE HA...

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