NHTSA Complaint #11145346 — 2014 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11145346
Vehicle	2014 SUBARU OUTBACK
Component	SERVICE BRAKES
Date of Incident	October 1, 2018
Date Filed	November 5, 2018
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ELECTRONIC PARKING BRAKE ACTUATOR FAILED. WHEN THIS OCCURS YOU CAN'T USE THE PARKING BRAKE AND THE EYESIGHT SAFETY EQUIPMENT DOES NOT WORK. THIS OCCURS AT STARTUP, WHEN THE VEHICLE GOES THROUGH IT'S DIAGNOSTIC CHECKS. CAR HAS STRANDED US TWICE WITH THE BRAKE NOT ALLOWING US TO DISENGAGE. EVENTUALLY, AFTER STARTING CAR MULTIPLE TIMES OR REMOVING BATTERY, IT WILL WORK BRIEFLY TO ALLOW TO DISENGAGE. NOW WE DON'T SET THE PARKING BRAKE, OR USE THE EYESIGHT. SUBARU HAS RECALLED THEIR MANUAL TRANSMISSION MODELS WITH THIS ISSUE, BUT NOT THE AUTOMATIC TRANSMISSION MODELS.

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