NHTSA Complaint #11145302 — 2016 HONDA HR-V

MY HONDA HR-V STARTED LEAKING WATER WHILE PARKED. THE WATER THAT ENTERED THE VEHICLE WAS SUBSTANTIAL (SEE ATTACHED PICTURES). THE WATER LEAKAGE WAS DETERMINED A THIRD PARTY CONTRACTOR THAT THE DEALERSHIP HIRED AFTER FAILING TO DETECT THE SOURCE OF THE LEAK AFTER HAVING THE CAR FOR OVER A MONTH. THE WATER WAS LEAKING IN THROUGH A FAULTY SEAL IN THE WINDSHIELD ABOVE THE DRIVERS SIDE DOOR AND WAS TRAVELING DOWN THE SIDE CURTAIN AIR-BAG PLASTIC MOLDING AND GETTING BEHIND THE DASHBOARD. THE WATER CAUSED ELECTRICAL DAMAGE IN THE CAR THAT MADE LIGHTS AND RELAYS START TRIPPING OUT, EVENTUALLY THE BATTERY DIED. THE CAR WAS PARKED DURING THE INCIDENT AND I FOUND THE DAMAGE AFTER RAIN STORM. THE CARPETS ALSO HAD TO BE REPLACED DUE TO BEING WATER DAMAGED AND POSSIBLY LEAD TO MOLD. THE RAINSTORM THAT CAME THROUGH WAS SIGNIFICANT, HOWEVER THIS PROBLEM COULD HAVE BEEN GOING ON WITHOUT MY KNOWLEDGE TO A LESSER EXTENT. DUE TO THE WAY THE WATER WAS GETTING INTO THE CAR IT COULD BE ALMOST UNDETECTABLE FOR AN EXTENDED PERIOD OF TIME SINCE ALL OF THE DAMAGE IS HIDDEN BY PLASTIC MOLDING. THE CAR WAS BOUGHT BRAND NEW FROM THE DEALERSHIP, NEVER HAD AN ACCIDENT AND NEVER HAD THE WINDSHIELD REPLACED. THE CAR WAS COMPLETELY STOCK AS FAR AS THE AFFECTED PARTS GO.