NHTSA Complaint #11145143 — 2008 TOYOTA PRIUS

ON FRIDAY, NOVEMBER 2, 2018. THE BRAKE LIGHT AND LIGHTS FOR ABS AND VSC CAME ON, I BROUGHT IT ON TO A TOYOTA DEALERSHIP SERVICE CENTER. HE IMMEDIATELY TOLD ME WITHOUT INSPECTING IT THAT IT WOULD BE A VERY COSTLY REPAIR. I RECEIVED A PHONE CALL AFTER THEY RAN DIAGNOSTIC TEST AND HE CONFIRMED IT WAS THE ABS ACTUATOR THAT NEEDED REPLACEMENTS AT A COST OF $2500. AND THEN TOLD ME THAT THERE WAS A WARRANTY ENHANCEMENT BUT THAT IT EXPIRED IN JUNE OF 2018. THE TECH ALSO TOLD ME THAT IT WAS NO HELP TO CALL TOYOTA TO REQUEST REPAIR BECAUSE THEY WOULD NOT BE WILLING TO DO IT. THERE SEEMS TO BE SO MANY TOYOTA PRIUS OWNERS WHO ARE STUCK BECAUSE TOYOTA IS UNWILLING TO REPAIR THE ISSUE WITH THE ACTUATOR AND SHOULD DO REGARDLESS OF THE LIMIT ON WARRANTY OR JUST LIFT THE LIMIT ON THE WARRANTY. MY VEHICLE ONLY HAS 100K AND I SHOULD NOT HAVE TO BE PAYING $2500 TO REPLACE A FAULTY PART ON THE CAR THAT TOYOTA IS FULLY AWARE OF.