NHTSA Complaint #11145060 — 2014 SUBARU FORESTER

THE PROBLEM I AM ENCOUNTERING HAS TO DO WITH THE ENGINE OIL CONSUMPTION. SINCE I HAVE OWNED MY 2014 SUBARU FORESTER, I HAVE HAD THE LOW OIL LEVEL DETECTED FOR THE ENTIRE TIME I HAVE OWNED THIS VEHICLE. IN EARLY 2015 I HAD A OIL CONSUMPTION TEXT PERFORMED BY THE DEALER. THEY HAD ME BRING THE CAR BACK IN AFTER 1200 MILES. THEY SAID I DID NOT MEET THE CRITERIA FOR THE OIL CONSUMPTION TEST THAT WOULD HAVE MADE MY ENGINE BE REPLACED. I NOW HAVE TO ADD OIL EVERY 2,500 MILES, AT A COST OF $9.00-10.00 A QUART. THEY STATED THAT IT WAS THE NORM FOR THIS MODEL CAR. I INDICATED THAT I HAVE A VW PASSAT THAT GOES 10,000 MILES BETWEEN OIL CHANGES AND NEVER LOSSES A DROP. I AM VERY DISSAPOINTED THAT THE OIL CONSUMPTION TEST WAS ONLY FOR 1200 MILES. THAT DID NOT PROVE THAT THERE WAS NOT A PROBLEM. WHY DID SUBARU ONLY HAVE OIT FOR 1200 MILES. THERE SHOULD HAVE BEEN MORE FOCUS ON OFFSETTING CUSTOMERS OUT OF POCKET EXPENSES FOR THE REST OF THE TIME THEY OWN THERE CAR. AS I DO DRIVE A LOT OF MILES FOR MY BUSINESS, I SPEND ON AVERAGE $140 A YEAR JUST ON BUYING OIL FOR BETWEEN OIL CHANGES. IT IS ALSO INCONVENIENT IF I AM TRAVELING AND I AM SOMEWHERE WERE I CAN NOT FIND FULL SYNTHETIC OIL IN THE PROPER WEIGHT WHICH CONCERNS ME AS I MY FAMILY AND I LIKE TO VACATION IN THE MANY DIFFERENT CAMP GROUNDS AROUND MARYLAND AND THE SURROUNDING STATES.