NHTSA Complaint #11144989 — 2014 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11144989
Vehicle	2014 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2018
Date Filed	November 2, 2018
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE VEHICLE WAS PARKED, I NOTICED THE "RACETRACK" STYLE LED TAIL LIGHTS, SPECIFICALLY THE LARGE SECTION ACROSS THE TRUNK, ON MY DODGE DURANGO WERE NO LONGER WORKING. I DID AN ONLINE SEARCH AND MULTIPLE INCIDENTS REGARDING THIS SAME ISSUE POPPED UP. IT APPEARS A FAULTY SEAL AROUND THE TAIL LIGHT ALLOWS FOR WATER TO ENTER THE INSIDE OF THE LIGHT CAUSING IT TO BURN OUT. THE ONLY FIX FOR THIS IS TO REPLACE THE ENTIRE LED UNIT AT A COST OF OVER $1000 WHICH THE VEHICLE OWNER MUST PAY FOR. THE REPLACEMENT OF THE LED LIGHT DOES NOT FIX THE LEAKING ISSUE ALLOWING FOR THE LIGHT TO BURN OUT AGAIN.

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