NHTSA Complaint #11144905 — 2008 FORD ESCAPE

LOST POWER STEERING ASSIST FOR A COUPLE OF SECONDS MAKING A RIGHT TURN AT LOWER SPEED. AFTER SITTING FOR 10 HOURS, STARTED CAR AND HAD NO POWER STEERING ASSIST WHEN BACKING UP. VEHICLE HAS RECALL 14S05. RECALL IS AS FOLLOWS: IF VEHICLE HAS CODE B2278, REPLACE POWER STEERING TORQUE SENSOR. IF VEHICLE HAS CODE B3142 OR B2277, REPLACE STEERING ASSEMBLY. IF NO CODES STORED, REPROGRAM PSCM AND IC MODULE. MY CAR HAD NO CODES JUNE 2016 AND REPROGRAMING WAS DONE. TWO YEARS LATER, I HAVE NO POWER STEERING AND CODE B2278. POWER STEERING TORQUE SENSOR IS DEFECTIVE. DEALER/MANUFACTURER STATES RECALL WAS ALREADY DONE AND WILL NOT PERFORM SENSOR REPLACEMENT.