NHTSA Complaint #11144878 — 2015 FORD F-150

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number 11144878
Vehicle 2015 FORD F-150
Component LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident
Date Filed
Mileage 44,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V652000 (LATCHES/LOCKS/LINKAGES) AND 18V568000 (SEAT BELTS, STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MAXWELL FORD (5000 SOUTH IH 35 FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5000) WAS MADE AWARE OF THE RECALLS IN DECEMBER OF 2017 AND STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR REMAINED OPEN ON SEVERAL OCCASIONS AFTER THE DOOR WAS CLOSED WITH FORCE. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH. THE CONTACT REPEATEDLY CLOSED THE DOOR IN AN ATTEMPT TO CORRECT THE FAILURE. IN ADDITION, THE FRONT PASSENGER DOOR OPENED WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 44,500. PARTS DISTRIBUTION DISCONNECT.

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