NHTSA Complaint #11144492 — 2017 HONDA CR-V

I PURCHASED MY CAR FROM BROWN'S HONDA 712 CRAIN HIGHWAY, GLEN BURNIE, MD 21061 ON JUNE 20,2017. ON OCTOBER 6, 2018 IBECAME AWARE OF A VERY SERIOUS PROBLEM WITH MY CAR THAT HAS THE NEW 1.5 L TURBOCHARGED ENGINE. I NOTICED THAT THE OIL LEVEL, AS SHOWN ON THE DIP STICK, WAS AT LEAST 0.5 INCHES ABOVE THE TOP FILL MARK. I IMMEDIATELY DRAINED THE OIL AND DISCOVERED THAT THE VOLUME OF OIL WAS 4.75 QUARTS OR 28% ABOVE THE CAR'S SPECIFICATION OF 3.7 QUARTS. THE DRAINED OIL WAS VERY BLACK IN COLOR AND TO THE TOUCH FELT LESS VISCOUS THAN NEW 0-20 OIL. IT APPEARS THAT THE INCREASED VOLUME IS DUE TO GASOLINE MIXING WITH THE OIL. ON OCT 6,2018 (CURRENT ODOMETER READING11467 MILES) THE OIL HAD RUN IN THE ENGINE FOR ABOUT 5400 MILES. MY FIRST OIL CHANGE AT THE DEALER WAS AT 6000 MILES ON 4/16/2018. AS YOU ARE AWARE, DILUTIONOF THE OIL WITH GASOLINE IS A SERIOUS PROBLEM THAT WILL INEVITABLY LEAD TO PREMATURE ENGINE FAILURE AND OPERABILITY/SAFETY PROBLEMS IN THE FUTURE SUCH AS STALLING. I VISITED THE BROWN'S HONDA DEALERSHIP TODAY 10/8/2018 AND EXPLAINED THE ISSUE STATED ABOVE. THE SERVICE DIRECTOR, ADVISED ME TO KEEP CHECKING THE OIL LEVEL AND COME BACK IF ANY RUNNING ISSUES OCCUR. THE DEALER ISUNABLE TO CORRECT THE ISSUE OF GASOLINE LEAKING INTO THE OIL.THIS PROBLEM SUBSTANTIALLY IMPAIRS THE FUTURE VALUE OF MY CAR AND POTENTIALLY IT'S SAFETY. GASOLINE IN THE ENGINE OIL WILL LEAD TO PREMATURE ENGINE FAILURE.