NHTSA Complaint #11144486 — 2012 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE HAD RECEIVED AN OIL CHANGE A WEEK PRIOR TO THE FAILURE. THE VEHICLE WAS THEN TOWED TO JIM BURKE AUTOMOTIVE (1301 5TH AVE N, BIRMINGHAM, AL 35203, (205) 549-9387) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, LESS THAN A YEAR AFTER THE ENGINE WAS REPLACED THE FAILURE RECURRED. THE CONTACT STATED THAT CURRENTLY THE VEHICLE WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE ENGINE WAS SCHEDULED TO BE REPLACED FOR A SECOND TIME IN NOVEMBER OF 2018. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.