NHTSA Complaint #11144406 — 2015 FORD ESCAPE
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11144406 |
| Vehicle | 2015 FORD ESCAPE |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 47,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
GOT A NAIL IN ONE TIRE. TOOK IT TO DISCOUNT TIRE FOR REPAIR. THEY COULDN'T GET THE LUG NUTS OFF AND TOLD ME ABOUT THE PROBLEM PEOPLE WERE HAVING WITH THE 2 PIECE LUG NUTS. GOT ANOTHER FLAT A FEW MONTHS LATER AND WAS AGAIN NOT ABLE TO USE THE SPARE TIRE BECAUSE WE COULDN'T GET THE LUG NUTS OFF. FORD DEALER TOLD ME TO GET AFTERMARKET ONE PIECE LUG NUTS AND CHANGE THEM ALL OUT. I'M AN OLDER FEMALE AND NO LONGER FEEL SAFE DRIVING THE VEHICLE BECAUSE I AM NOT ABLE TO USE THE SPARE AND MIGHT GET STRANDED IF I HAVE ANOTHER FLAT. FORD REALLY NEEDS TO GET THIS FIXED, NOT JUST FOR ME, BUT FOR EVERYONE WHO OWNS A FORD THAT IS EXPERIENCING THIS PROBLEM. THIS MAY BE THE LAST FORD I BUY.
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