NHTSA Complaint #11144213 — 2015 GMC YUKON

TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) LAST WEEK FOR HER POWER STEERING. THE POWER STEERING DID NOT WORK WHEN THE CONTACT ATTEMPTED TO MOVE FROM A PARKED POSITION. THE VEHICLE WAS DRIVEN TO DON SHETLER BUICK CHEVROLET (19400 CROWLEY EUNICE HWY, CROWLEY, LA 70526 (337) 514-4309) WHO THOUGHT THEY WOULD DO THE RECALL REPAIR BUT THEY FOUND OUT THAT THE POWER STEERING WAS DISCONNECTED. THEY DEALER CHARGED THE CONTACT FOR TWO HOURS OF LABOR SINCE THOSE REPAIRS WERE NOT INCLUDED IN THE RECALL. THE REPAIRS HAD BEEN COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000.