NHTSA Complaint #11144139 — 2016 NISSAN JUKE

2016 NISSAN JUKE SL AWD AUG 2017, I TRADED-IN A 2011 NISSAN JUKE SL FOR A NEW 2016 JUKE SL 1. TRANSMISSION CATCHES: 2016 JUKE HAS A TRANSMISSION ISSUE WHICH PREVENTS THE CAR FROM ACCELERATING EVEN WHEN DRIVING ON THE HIGHWAY, WHICH RESULTS IN DRIVER/PASSENGERS IN CAR THAT WON'T MOVE. YOU HAVE TO COME TO A COMPLETE STOP TO GET THE TRANSMISSION TO 'CATCH'. NISSAN WAS NOTIFIED FOUR DAYS AFTER THE CAR WAS PURCHASED. NISSAN ACKNOWLEDGED BEING ABLE TO DUPLICATE ISSUE OVER VOICEMAIL BUT THEN CLAIMED THEY COULDN'T AFTER REQUESTING THE CAR BE BOUGHT BACK. 2. EXHAUST INSIDE CAR: EXHAUST FUMES PERMEATE INSIDE THE CAR WHENEVER THE AC/HEAT/DEFROST ARE ON MAKING IT IMPOSSIBLE TO BE IN THE CAR WITHOUT THE WINDOWS DOWN NO MATTER HOW HOT OR COLD IT IS OUTSIDE. THE SMELL IS SO OVERWHELMING THAT IS CAUSES NAUSEA, SLEEPINESS AND HEADACHE. NISSAN'S RESPONSE, "YOU WILL SMELL SOME ANTIFREEZE/EXHAUST WHEN YOU'RE IN THE CAR". 3. ELECTRICAL ISSUE: THE NAVIGATION/STEREO/CONSOLE RANDOMLY SHUTS OFF - WHILE DRIVING - WHICH HAS ALSO CAUSED THE VOLUME KNOB TO BE INOPERABLE. I EMAILED ANDREW TAVI, TODD WOODS AND MARK SWENSON REQUESTING THEY INTERVENE TO BUY THE CAR BACK, BUT THEY HAVE TURNED THE MATTER BACK OVER TO NISSAN CUSTOMER CARE WHO I REPORTED THE ISSUE TO LAST FALL (2017); THIS IS THE SAME NISSAN CUSTOMER CARE WHO DIDN'T ASK TO LISTEN TO THE VOICEMAIL FROM THE DEALERSHIP ACKNOWLEDGING BEING ABLE TO DUPLICATE THE ISSUE WITH THE TRANSMISSION OR THE MULTIPLE VIDEO'S I MADE SHOWING THE ISSUE WITH THE TRANSMISSION. IF YOU GOOGLE, "JUKE REVVING NO ACCELERATION" YOU WILL FIND MULTIPLE POSTS AND VIDEOS FROM PEOPLE IN THE US AND EUROPE WHO ARE HAVING THE SAME ISSUE WITH THEIR NISSAN'S AND ASIDE FROM THE TRANSMISSION ISSUE ITSELF THE SECONDARY COMMON FACTOR IS THAT THEY ALL, LIKE MY JUKE, REPORT THAT THEIR CAR DOES NOT 'THROW A CODE". *PLEASE* INVESTIGATE FOR SAFETY.