NHTSA Complaint #11648114 — 2016 NISSAN JUKE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11648114
Vehicle 2016 NISSAN JUKE
Component STEERING
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2016 Nissan Juke. The contact stated while driving 30-35 MPH, the steering wheel jerked to the left unintendedly, and the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that upon depressing the brake pedal, the vehicle responded as needed. The contact was able to pull over to the side of the road. The contact's son met the contact on the side of the road and assisted the contact in driving the vehicle to the residence. The vehicle was towed to an independent mechanic, where it was test-driven, and the failure recurred. An unknown warning light was illuminated. The mechanic informed the contact that the vehicle could not be diagnosed because the failure was intermittent. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

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