NHTSA Complaint #11143989 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11143989
Vehicle	2017 HONDA CR-V
Component	ENGINE
Date of Incident	October 24, 2018
Date Filed	October 30, 2018
Mileage	14,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

FUEL IS MIXING WITH THE ENGINE OIL IN THE CRANKCASE, MAKING OIL VISCOSITY THINNER AND SMELL OF GASOLINE. THE PROBLEM WAS ACKNOWLEDGED AND VERIFIED BY OUR HONDA SERVICE DEPARTMENT ON OCTOBER 24, 2018. THEY SAID PROBLEM IS EXACERBATED BY COLD WEATHER AND SHORT TRIPS. WE WERE TOLD A FIX FOR THE PROBLEM HAS BEEN IDENTIFIED AND WE WILL BE NOTIFIED BY LETTER PRIOR TO NOVEMBER 22, 2018 TO SCHEDULE A TIME FOR REPAIRS. IF WE DO NOT RECEIVE NOTIFICATION, CALL THE DEALERSHIP BACK AT THAT TIME.

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