NHTSA Complaint #11143627 — 2016 FORD EDGE

I AM CONTINUING TO DOCUMENT EACH OCCURRENCE OF THE ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT. BY THE TIME I GET TO THE DEALERSHIP THEY CAN'T DUPLICATE THE PROBLEM AND THE VEHICLE WILL NOT HOLD THE CODES. THE LIGHT GOES OUT. IT CAME ON OCTOBER 28, 2018 AT 9PM AT 21870 MILES. I WENT BACK TO MY VEHICLE FIVE MINUTES LATER AND IT WAS OUT. I DROVE TO WORK THIS MORNING AND THE LIGHT CAME ON AGAIN. I WAS DRIVING AROUND 5/10 MPH AND THE STEERING WHEEL WAS TILTED TO THE RIGHT DESPITE THE WHEELS BEING STRAIGHT. IF I CAN'T TAKE IT DO THE DEALER AND HAVE THEM ADDRESS IT, I'M NOT SURE WHAT ELSE TO DO. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS TO REPLACE THE STEERING WHEEL BUT I AM TOLD THAT SINCE THE VEHICLE WON'T RETAIN THE CODES WHEN THE LIGHT GOES OUT, THEY CAN'T DO ANYTHING.