NHTSA Complaint #11143576 — 2016 CADILLAC ESCALADE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11143576
Vehicle 2016 CADILLAC ESCALADE
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

FRONT DRIVER AND PASSENGER SEAT HEADREST BUILT IN WITH NON ADJUSTABLE SHAPE. DRIVER'S HEAD TOUCHES TO HEADREST WHILE SITTING ON DRIVE POSITION WHICH CREATES VERY UNCOMFORTABLE BODY POSTURE SHORTLY AFTER NECK PAIN STARTS. HOWEVER, REAR PASSENGER SEATS HAS NORMAL HEADREST BUILT IN WITH NO SEATING PROBLEM. THIS IS VERY DISTURBING ISSUE

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