NHTSA Complaint #11143545 — 2014 FORD TAURUS POLICE INTERCEPTOR

ON THE WAY HOME AFTER BEING ON DUTY, A WARNING LIGHT CAME ON THAT READ "SERVICE ADVANCETRAK LOW". I RESET THE MESSAGE AND IT APPEARED AGAIN. I DEACTIVATED THE TRACTION CONTROL AND IT APPEARED TO BE FINE, PRIOR TO THAT THE STEERING WAS VERY UNRESPONSIVE AND APPEARED TO BE SLUGGISH. THE FOLLOWING AFTERNOON I GO TO GET IN CAR AND MESSAGE CAME ION DASH STATING "STEERING FAILURE" AND STEERING WHEEL WOULD NOT MOVE. THE CAR IS BEING TOWED ON MONDAY OCTOBER 29 TO CLOSEST FORD DEALER. I HAVE BEEN RESEARCHING THIS PROBLEM WITH SAME MODEL AND YEAR, AND THERE ARE NUMEROUS ISSUES THE SAME AS OUR POLICE CAR. EVEN THOUGH THIS IS A POLICE CAR, WE ARE A SMALL TOWN AND THERE IS LITTLE TO NO AGGRESSIVE DRIVING.