NHTSA Complaint #11130969 — 2014 FORD TAURUS POLICE INTERCEPTOR STEERING

Complaint Details

ODI Number	11130969
Vehicle	2014 FORD TAURUS POLICE INTERCEPTOR
Component	STEERING
Date of Incident	September 24, 2018
Date Filed	September 24, 2018
Mileage	79,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

MY CAR'S POWER STEERING SUDDENLY DEVELOPED A FAULT, SHOWING MESSAGE ON DASH "STOP SAFELY NOW" ALONG WITH A SIMULTANEOUS MESSAGE ABOUT SERVICING ADVANCETRAC. STEERING BECAME VERY DIFFICULT. STEERING STILL WORKED, BUT CAR BECAME VERY HARD TO TURN (I AM NOT A SMALL MAN, AND IT WAS STILL DIFFICULT). I WAS ABLE TO PULL TO THE SIDE OF THE ROAD (I WAS ON A LARGE CITY STREET TRAVELING ABOUT 45 MPH) AND STOP WITH SOME DIFFICULTY. POWER STEERING SEEMS TO HAVE COMPLETELY FAILED SPONTANEOUSLY.

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