NHTSA Complaint #11143492 — 2016 FORD EDGE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11143492
Vehicle	2016 FORD EDGE
Component	STEERING
Date of Incident	October 26, 2018
Date Filed	October 28, 2018
Mileage	26,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I PARKED MY CAR IN A LOT W/OUT ANY ISSUES. WHEN I RETURNED TO THE VEHICLE AND STARTED THE CAR AND PUT THE CAR INTO REVERSE GEAR, A WARNING LIGHT "ADAPTIVE STEERING FAILURE" WAS DISPLAYED. THE WHEEL SEEMED TO NOT BE CENTERED WHEN DRIVING STRAIGHT. I EVEN TRIED SHUTTING OFF THE CAR AND RESTARTING, BUT TO NO AVAIL. I PARKED IT AT HOME AND THE NEXT DAY STARTED IT TO SHOW MY HUSBAND AND THE LIGHT WAS NO LONGER ON. THE STEERING WHEEL STILL SEEMS OFF THOUGH. I'M TERRIFIED TO DRIVE THE CAR AND AM HOPING THE DEALERSHIP WILL BE THOROUGH IN INVESTIGATING THE REASON FOR THIS.

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