NHTSA Complaint #11142947 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT HEARD AN ABNORMAL NOISE WHILE DRIVING 60 MPH. THE NOISE WAS SO EXCESSIVE THAT THE CONTACT CAREFULLY DROVE THE VEHICLE 45 MPH DUE TO A LOSS OF POWER. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO DOLAN KIA (9455 S VIRGINIA ST, RENO, NV 89511, (775) 825-1013) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA ACTION NUMBER: RQ17003 (ENGINE), ALTHOUGH THE CONTACT'S FAILURE WAS IDENTICAL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB