NHTSA Complaint #11142811 — 2016 FORD EDGE

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11142811
Vehicle	2016 FORD EDGE
Component	STEERING
Date of Incident	October 18, 2018
Date Filed	October 26, 2018
Mileage	33,205 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

ADAPTIVE STEERING FAULT. VEHICLE WAS STATIONARY AND TRANSMISSION IN PARK MILEAGE 33205.9. UPON STARTING, THE WARNING MESSAGE APPEARED. AFTER ACKNOWLEDGMENT OF MESSAGE, THE DASH LIGHT REMAINED ON. IMMEDIATELY DROVE TO DEALER FOR SERVICE AND SHOWED WARNING TO SERVICE MANAGER. WAS NOT ABLE TO HAVE A TECHNICIAN REVIEW ISSUE AS TO LACK OF AVAILABILITY. SCHEDULED NEXT AVAILABLE APPOINTMENT, 6 DAYS LATER. ADVISED THAT SITUATION IS SAFE TO DRIVE. LIGHT WENT OFF UPON SHUTDOWN. WARNING APPEARED AGAIN AT 33324.1 MILES, STATIONARY IN PARK. RETURNED TO DEALER DURIN APPOINTMENT. ADVISED AFTER TECHNICIAN ASSESSMENT THAT I HAVE A FAULTY ADAPTIVE STEERING COMPONENT REQUIRE STEERING WHEEL REPLACEMENT. NEED TO HAVE FORD AUTHORIZATION FOR REPAIR, RESCHEDULED FOR SERVICE REPAIR. ADVISED THAT THERE IS NO VEHICLE LOANER FOR THIS SERVICE. ALSO, ADVISED THAT IT IS SAFE TO DRIVE WITH THIS CONDITION. VEHICLE HAS EXHIBITED A STIFFNESS IN STEERING SINCE THIS INCIDENT HAS STARTED. CONFIDENCE ON VEHICLE'S SAFETY IS COMPRISED.

Related Complaints for the 2016 FORD EDGE

Other STEERING Complaints

#11696985 — November 2, 2025 — My vehicle previously had recall work, including power steering, but now I’m experiencing: * ‘Steering Assist Require...

#11677988 — August 2, 2025 — The power steering suddenly stopped working while I was driving. The steering became extremely stiff and difficult to...

#11674566 — July 18, 2025 — The contact owns a 2016 Ford Edge. The contact stated that while driving at a slower speed, the steering wheel became...

#11644892 — February 25, 2025 — The contact owns a 2016 Ford Edge. The contact stated while driving 20 MPH, the power steering failed to function as ...

#11635336 — January 10, 2025 — The contact owns a 2016 Ford Edge. The contact stated that while her daughter was driving the vehicle out of a parkin...

Recent Complaints for the 2016 FORD EDGE

#11719676 — ENGINE — February 22, 2026 — My vehicle is having an internal coolant leak inside the engine, which is a known issue with this 2.0 eco-boost. Symp...

#11719604 — ENGINE — February 21, 2026 — Coolant leak with coolant intrusion into cylinder 2. This problem was reproduced by the dealer and we had to have a n...

#11718384 — BACK OVER PREVENTION: WARNINGS — February 17, 2026 — There has been safety recall for six months with no updates or fix. The fix is simple but they are not implementing i...

#11718625 — FUEL/PROPULSION SYSTEM — February 17, 2026 — We keep replacing the purge valve solenoid. There was a recall in 2021 but 2025 and now we have to change it within a...

#11718384 — SERVICE BRAKES — February 17, 2026 — There has been safety recall for six months with no updates or fix. The fix is simple but they are not implementing i...