NHTSA Complaint #11142520 — 2017 HONDA CR-V

ALARM WILL GO OFF RANDOMLY. CLICKING LOCK/UNLOCK ON THE KEY FOB DOES NOT TURN THE ALARM OFF. INSERTING THE KEY INTO THE DOOR WAS THE ONLY WAY TO TURN THE ALARM OFF. THE MESSAGE "KEYLESS START SYSTEM PROBLEM" WAS DISPLAYED ON THE DASH WHEN I ENTERED THE CAR. I TURNED MY CAR ON, BUT WHEN TRYING TO TURN THE CAR OFF, THERE WERE CLICKING NOISES, THE DASH FLICKERED REPEATEDLY, AND THE CAR WOULD NOT TURN OFF. IT TOOK ABOUT 15 MINUTES OF CLICKING THE PUSH START/STOP BUTTON TO GET THE CAR TO TURN OFF. IT WAS TOWED TO HONDA (TOW TRUCK DRIVER HAD TROUBLE GETTING THE CAR ONTO THE BED BECAUSE ALL OF THE SAFETY BRAKING FEATURES WERE RANDOMLY ACTIVATING) AND HONDA REPLACED SOME WIRING AND SAID I WAS GOOD TO. TWO DAYS LATER THE CAR WOULDN'T START. HAD IT TOWED TO HONDA AGAIN AND THEY SAID IT WAS A BAD BATTERY. THEY REPLACED THE BATTERY AND SENT ME ON MY WAY. THE NEXT DAY THE ALARM WENT OFF AGAIN, SAME ISSUE WITH NOT BEING ABLE TO TURN IT OFF, AND THE SAME KEYLESS START SYSTEM PROBLEM WAS ON THE DASH. I STARTED THE CAR, THEN TURNED THE CAR OFF, WENT INTO THE HOUSE, AND THE ALARM WENT OFF AGAIN 15 MINUTES LATER. I DISCONNECTED THE BATTERY AND WILL TAKE IT BACK TO HONDA TOMORROW. NOTE, WHEN I POPPED THE HOOD TO DISCONNECT THE BATTERY, THE ELECTRICITY TURNED BACK ON IN THE CAR BY ITSELF. I NOW SUSPECT THE ELECTRICITY IS TURNING ON BY ITSELF AND AFTER SITTING IDLE FOR A WHILE THE ALARM ACTIVATES.