NHTSA Complaint #11142301 — 2019 INFINITI QX50

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11142301
Vehicle 2019 INFINITI QX50
Component ENGINE
Date of Incident
Date Filed
Mileage 38 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

VEHICLE 2019 INFINITI QX50 PURE 4DR SUV AWD (2.0L 4CYL TURBO CVT) REVIEW WE HAVE THIS CAR ABOUT 3 MONTHS NOW. HAVE APPROXIMATELY 3500 MILES ON IT. WE EXPERIENCING A HUG DEFECT ON THIS CAR. IN OCTOBER, I DROVE THE INFINITY TO THE GYM IN THE MORNING 5:20AM. IT WAS LESS THAN 1 MILES AWAY, PARKED THE CAR OUTSIDE ABOUT 70 MINUTES. WENT HOME, PARKED THE CAR IN THE GARAGE 2 HOURS. WHEN I GOT IN THE CAR AND STARTED, THE FAN CAME ON. IT WAS SO LOUD THAT WE CAN HEAR IT INSIDE THE CAR WITH ALL WINDOWS UP. IT WAS ON OVER 40 MINUTES FROM MY HOUSE TO WORK. GOT TO WORK, SHUT OFF THE ENGINE, RESTARTED THE CAR, THE FAN IMMEDIATELY CAME BACK ON. THIS HAPPENED 4 TIMES NOW. WE DO BELIEVE SOMETHING IS NOT RIGHT. TOOK IT BACK TO THE DEALER, THEY CANNOT FIX IT, SAID IT IS PER DESIGN, NOT A DEFECT. BOUGHT THIS AS A LUXURY CAR, NOT LUXURY AT ALL. NOW, I AM WORRYING ABOUT THE SAFETY OF MYSELF AND MY PASSENGERS. NOT SURE WHEN OR IF THE ENGINEER IS GOING TO DIE ON THE HIGHWAY. IF ANYONE HAS THE SAME PROBLEM PLEASE REPORT IT. WE ARE AT A LOSS REGARDING WHAT TO DO NEXT. WOULD NOT RECOMMEND TO BUY, THERE IS STILL A LOT OF PROBLEMS ON THIS VEHICLE TO WORK OUT.

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