NHTSA Complaint #11141888 — 2017 NISSAN VERSA

MY PASSENGER DOOR HAS BEEN CATCHING ON SOMETHING AS IT OPENS. THE BLACK PLASTIC PIECE THAT STRETCHES OUT AS YOU OPEN THE DOOR IS VISIBLY SCRATCHED, AS IF IT IS CATCHING ON METAL IN THE DOOR. THE WINDOW ALSO HAS BEEN GETTING STUCK AND WOULD NOT ROLL DOWN ALL THE WAY. THIS WEEKEND THE DOOR WAS HARD TO OPEN, AND WHEN I OPENED THE DOOR, THE WINDOW GOT OFF TRACK. MY BOYFRIEND AND I TRIED TO SEE IF WE COULD MOVE IT, BUT DID NOT WANT TO MESS IT UP ANY MORE THAN IT ALREADY WAS. HE WENT TO ROLL IT DOWN JUST A LITTLE, AND THE WHOLE WINDOW SHATTERED. I DONT KNOW WHAT CAUSED THIS, BECAUSE THE CAR HAS NEVER BEEN IN AN ACCIDENT. THE CAR WAS OFF AND PARKED.