NHTSA Complaint #11663122 — 2017 NISSAN VERSA

Car was purchased September 2024 for my grandson. This car was garaged until mid-March when my grandson received his driver's license. End of March 2025, car was in the dealership for service and a complimentary multipoint inspection was done. On May 14, 2025, my grandson was driving to school in the rain. All of a sudden, water starts gushing out of the glove compartment. The whole interior was flooded including the backseat. My grandson received his driver license in March, 2025 (a new driver). There were no warning signs before the water started gushing. Dealership said it was a clogged cowl. Nothing was said about maintenance on this cowl when the car was purchased. There is nothing in the manual about this cowl. Looking on the internet, this is a known defect of the Nissan Versa and nothing is being done about it. Thank God he did not get into an accident. After only putting 4000 miles on the car since purchased, the insurance company has totaled the car.