NHTSA Complaint #11141731 — 2012 TOYOTA PRIUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11141731
Vehicle	2012 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	January 1, 2018
Date Filed	October 22, 2018
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THREE DIFFERENT DOOR LOCK ACTUATORS (FRONT LEFT, FRONT RIGHT, REAR LEFT) HAVE FAILED AND BEEN REPLACED. SYMPTOM IS THAT DOOR DOES NOT LOCK OR UNLOCK FROM KEY FOB OR LOCK CONTROL ON DRIVER'S ARMREST, ALSO FAILS TO LOCK AUTOMATICALLY WHEN SHIFTING INTO GEAR IF THAT OPTION IS SET. DOOR MUST BE LOCKED AND UNLOCKED MANUALLY USING THE ROCKER SWITCH IN THE INSIDE DOOR HANDLE. CLEARLY THERE WAS A BATCH OF DEFECTIVE PARTS USED DURING MANUFACTURING.

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