NHTSA Complaint #11141604 — 2017 HONDA CR-V

1.EXCESSIVE WHITE EXHAUST FUMES WHILE DRIVING (10/15/18) 2.WHEN RUNNING IT SMELLS LIKE SULFUR & FUEL (10/16/18 & 10/17/18). 3.ALSO, SMELLED FUEL INSIDE THE CAR 4.HEADACHE AND NAUSEATED DUE TO FUEL SMELL IN THE CABIN 5.TOOK TO DEALER SHIP (10/18/18), THEY SAID THAT THERE IS NO PROBLEM WITH THE CAR. OK TO DRIVE 6.ON THE WAY HOME FROM DEALERSHIP, ENGINE LIGHT CAME ON AND ENGINE STALLED. DID NOT HAVE POWER. 7.STOPPED THE CAR, WAITED FOR 10 MINUTES, RESTARTED THE CAR, ENGINE LIGHT WENT WAY. 8.CAR STALLED FEW TIMES AFTER THAT WHILE DRIVING 9.I DID NOT HAVE THIS PROBLEM UNTIL OIL CHANGE AT HONDA DEALERSHIP ON 10/13/18 10.CHECKED THE OIL LEVEL. OIL LEVEL WAS MUCH HIGHER THAN RECOMMENDED. SMELLED FUEL IN THE OIL. DEALER'S RESPONSE (10/19/18) 1.DEALER TALKED TO HONDA ' THEY ARE AWARE OF THE PROBLEM FUEL GETTING INTO OIL AND COMING UP WITH A FIX MID-NOVEMBER. THIS PROBLEM WILL NOT AFFECT THE ENGINE OR CATALYTIC CONVERTER. 2.THEY DID NOT FIND ANY CODE IN THE COMPUTER 3.ENGINE STALLS WHEN THERE IS TOO MUCH OIL RESULTING FROM FUEL GETTING INTO OIL 4.DID NOT GIVE OIL SAMPLE AS REQUESTED 5 CHANGED THE OIL AND UPDATED THE SOFTWARE HONDA CUSTOMER SERVICE RESPONSE: FILED A COMPLAINT. THEY ARE AWARE OF THE PROBLEM AND WORKING ON A FIX. AS PER HONDA, IT WILL NOT AFFECT LONG TERM LIFE OF ENGINE, TRANSMISSION OR CATALYTIC CONVERTER.