NHTSA Complaint #11141582 — 2012 KIA SPORTAGE

DRIVING FROM FLAGSTAFF AZ TO PHOENIX AZ ON HIGHWAY 17. THE CAR STARTED LOSING POWER SO I PULLED OVER AND TURNED OFF THE ENGINE. IT WOULD NOT START AGAIN. I HAD IT TOWED BACK TO FLAGSTAFF AT A COST OF $390. THE DEALER THERE SAID THE ENGINE SEIZED AND WOULD NEED TO BE REPLACED. THE SERVICE EMPLOYEE STATED THAT THEY ARE HAVING A HUGE RECALL ON KIA ENGINES BUT MINE IS NOT ONE OF THEM. IT WOULD COST 5-6 THOUSAND . I HAVE CALLED KIA AND THEY SAID "THIS CAR IS NOT ONE OF THE RECALLS THERE IS NOTHING WE CAN DO". I HAD THEM SEND MY COMPLAINT TO THEIR ESCALATION DEPT. AND THEY BASICALLY SAID THE SAME THING. I ASKED THEM TO SUBMIT IT TO A HIGHER SOURCE IF THERE IS ONE. THEY SAID THEY WOULD SEE IF THERE IS ANYTHING THEY CAN DO AND TO GIVE THEM 3-4 BUSINESS DAYS. THAT WAS ON 10/12/18. I CALLED THEM ON 10/19/18/ AND ONLY GOT VOICE MAILS