NHTSA Complaint #11141436 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11141436
Vehicle	2017 HONDA CR-V
Component	ENGINE
Date of Incident	October 18, 2018
Date Filed	October 19, 2018
Mileage	17,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

OUR CRV IS ONE THAT HAS THE PROBLEM OF GAS GETTING INTO THE OIL. WE HAVE THREE EVIDENCES OF THIS: 1) THE OIL LEVEL IS MUCH TOO HIGH; 2) THE OIL SMELLS LIKE GAS; 3) THE ENGINE FROM TIME TO TIME HAS NOT RUN OR IDLED PROPERLY, ALTHOUGH WE HAVE NOT EXPERIENCED ANY STALLING. YESTERDAY I TOOK THE CAR IN TO OUR DEALER AND REQUESTED AN OIL CHANGE UNDER WARRANTY AS WE VIEW THIS AS A DEFECT, AND HONDA REFUSED TO COVER THE COST OF THIS. THE DEALER GRACIOUSLY AGREED TO A ONE-TIME FREE OIL CHANGE AS A COURTESY, BUT I FEEL HONDA SHOULD HAVE COVERED THIS. NO MATTER WHAT THEIR EXPERTS SAY, GASOLINE IN THE OIL CANNOT BE GOOD FOR THE ENGINE! WE ARE TOLD THAT A FIX IS IN THE WORKS, BUT HONDA SHOULD HAVE NOTIFIED US OF THE PROBLEM!

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