NHTSA Complaint #11141308 — 2011 CHEVROLET MALIBU

ON 10/17/18 I WAS JUST ABOUT TO PULL ONTO THE SUBURBAN SIDE STREET THAT I LIVE ON, GOING APPROXIMATELY 10 MP, WHEN I SUDDENLY HEARD A VERY LOUD "CLUNK" OR "SNAP" AND IMMEDIATELY FELT MY DRIVER'S SEAT SHIFT DOWNWARD AND TO THE RIGHT. AFTER COMPLETING MY TURN, I PULLED TO THE SIDE OF THE ROAD, PUT MY VEHICLE IN PARK AND NOTICED THAT THE ENTIRE DRIVER'S SEAT WAS "LOOSE." I GOT OUT OF MY VEHICLE AND THE DRIVER'S SEAT WAS TILTED TOWARD THE CENTER CONSOLE, ON A DOWNWARD ANGLE, THE SEAT WAS ROCKING BACK AND FORTH/UP & DOWN WHEN I GENTLY TOUCHED IT. WHAT A SERIOUS SAFETY ISSUE! IF THIS HAPPENED WHILE I WAS JUST DRIVING DOWN A SUBURBAN SIDE STREET AT A LOW SPEED, THEN WHAT WOULD HAPPEN IN AN ACCIDENT? ONE THING I WANT TO POINT OUT IS THAT SHORTLY PRIOR TO MY SEAT BREAKING, I HAD USED MY AUTOMATIC CONTROLS ON THE SIDE OF THE SEAT TO ADJUST MY SEAT SLIGHTLY. I ADJUSTED THE HEIGHT AND TILT OF THE FRAME (NOT THE ANGLE OF THE BACK OF THE SEAT). IT APPEARS THAT I AM NOT THE ONLY INDIVIDUAL WHO HAS HAD THIS EXPERIENCE, THAT IS SCARY! I AM WAITING TO GET AN ESTIMATE FROM THE CHEVY DEALERSHIP I GO TO, AND I AM HOPING IT IS COVERED UNDER MY EXTENDED WARRANTY. MY CAR IS A 2011 MALIBU AND IS JUST UNDER 50,000 MILES. IT IS SERVICED REGULARLY BY THE SAME DEALERSHIP I PURCHASED IT AT, THERE IS NO REASON WHY THIS SHOULD HAVE HAPPENED!!!!!!! VERY SCARY TO DRIVE WITH A SEAT THAT IS NO LONGER SECURED PROPERLY. IT DOES NOT APPEAR THAT THIS IS BEING ADDRESSED BY CHEVROLET, EITHER AS A RECALL, SAFETY INVESTIGATION, OR ETC. IF THIS HAPPENS TO 1 OR 2 PEOPLE, MAYBE COINCIDENCE, BUT GOOGLE IS FULL OF REVIEWS WITH THIS COMPLAINT. IN FACT, WHEN SEARCHING ON GOOGLE FOR "DRIVER SEAT BROKEN" THE FIRST THING THAT COMES UP IS THIS EXACT ISSUE IN A MALIBU!!! THERE ARE A COUPLE OTHER SEARCH RESULTS ON THE FIRST PAGE THAT ARE THIS EXACT ISSUE IN A MALIBU AS WELL.