NHTSA Complaint #11141287 — 2014 FORD TAURUS

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE "POWER STEERING ASSIST FAILURE" AND "TRACTION CONTROL" MESSAGES SUDDENLY DISPLAYED. IN ADDITION, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (ANDERSON FORD, 2585 AZ-95, BULLHEAD CITY, AZ) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION INSIDE THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 73,000. *TT CONSUMER STATED OTHER FORD TAURUS VEHICLES AND OTHER FORD PRODUCTS, CONSUMER FEELS HIS VEHICLE SHOULD BE RECALLED AS WELL. UPDATED 1/30/19*JB