NHTSA Complaint #11141128 — 2016 CHEVROLET CRUZE

I PURCHASED MY VEHICLE LAST YEAR IN LATE SEPTEMBER. ON SEPTEMBER 22ND THIS YEAR I HAD TO HAVE A PISTON JOB PERFORMED ON MY ENGINE DUE TO THE CYLINDER #1 MISFIRING. THE TOW THAT AAA PROVIDED AND MY MECHANIC WHERE MY CAR WAS TOWED TO BOTH TOLD ME AT SEPARATE TIMES THAT MY AC BEING ON MADE THE PROBLEM WITH MY ENGINE WORSEN. MY MECHANIC ACTUALLY TOLD ME TO NOT TURN ON MY AC AS I WAS DRIVING IT OUT OF HIS GARAGE TO TAKE TO A CHEVY DEALER. AN ADVISOR AT THE DEALER INFORMED ME THAT THE TWO, THE ENGINE AND THE AC, ARE APART FROM EACH OTHER AND THE AC SHOULD NOT BE AFFECTING THE ENGINE IN THIS MANNER. AFTER THE LABOR ON MY CAR WAS COMPLETE I IMMEDIATELY NOTICE THE SAME ROUGH SHAKE WITHIN THE ENGINE AND THE LOUD SOUND COMING FROM THE AREA WHERE THE AC IS HOUSED THAT SOUNDS LIKE SOMEONE IS KNOCKING ON A DOOR OR PLAYING DRUMS OR EVEN AS IF A TRAIN IS GOING BY ON THE TRACKS. THIS WOULD HAPPEN EVERY TIME I TURNED MY AC OR HEAT ON WHETHER I WAS STATIONARY, IN MOTION, ON A CITY STREET, OR HIGHWAY. I WAS SO ACCUSTOMED TO THIS THAT I HAD NEVER THOUGHT IT MAY BE ABNORMAL BECAUSE I NEVER HAD A VEHICLE WITH AUTO STOP, WHICH IS WHAT I FIRST THOUGHT I WAS EXPERIENCING. THE PISTON JOB WAS A $6,000 JOB. FORTUNATELY, I DID NOT HAVE TO PAY THAT AMOUNT. MY CAR WAS AT 61,263 MILES WHEN I HAD TO GET IT SERVICED. I TRULY BELIEVE THAT THIS ISSUE IS A SAFETY RISK NOW BEING THAT IT IS STRAINING ON THE ENGINE AND POSSIBLY THE REASON WHY THE CYLINDER #1 FAILED FOR NO REASON WHEN MY CAR IS MAINTAINED AND NOT NEGLECTED.