NHTSA Complaint #11140558 — 2015 KIA SOUL

TL* THE CONTACT OWNS A 2015 KIA SOUL. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SPUTTER, VIBRATE, AND A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE CHECK OIL INDICATOR FLASHED ON AND OFF. THE CONTACT STOPPED THE VEHICLE TO CHECK THE OIL AND DISCOVERED THAT THE OIL LEVEL WAS LOW AND THE OIL WAS VERY DARK. AFTER ADDING OIL TO THE ENGINE, THE FAILURE CONTINUED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO ED VOYLES KIA (2145 COBB PKWY SE, SMYRNA, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.