NHTSA Complaint #11140283 — 2016 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11140283 |
| Vehicle | 2016 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
AFTER PUMPING GAS MY VEHICLE WOULD NOT START. AFTER WAITING AND TRYING FOR 10 MINUTES THE VEHICLE STARTED. ABOUT TWO WEEKS LATER WHILE DRIVING A LOUD NOISE WAS COMING FROM THE LEFT SIDE OF MY VEHICLE AFTER PULLING OVER I REALIZED IT WAS COMING FROM MY GAS TANK TOOK IT BACK TO THE DEALERSHIP THEY SAID THAT THEY HAVE NEVER HEARD THAT BEFORE BUT THEY KNEW HOW TO STOP THE NOISE. WHILE DRIVING AND AT A STOP LIGHT MY VEHICLE JUST SHUT OFF WITH NO VEHICLES BEHIND ME, II PUT IT IN NEUTRAL AND IT WENT IN REVERSE AND I WAS ABLE TO PULL MY VEHICLE CLOSER TO THE CURB. COUPLE DAYS LATER MY CHECK ENGINE LIGHT CAME ON AND THE CODE WAS FOR A CANISTER PURGE VALVE. I SEE FORD HAD A RECALL IN 2015 FOR THE SAME PROBLEM WITH THE PREVIOUS MODELS. THIS IS A SAFETY CONCERN AND I AM VERY DISAPPOINTED BECAUSE I JUST PURCHASED MY VEHICLE ON MARCH 31, 2016 AND THE DEALERSHIP I PURCHASED IT FROM WAS NOT HELPFUL AND FORD DID NOTHING.
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