NHTSA Complaint #11140260 — 2012 FORD EXPLORER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11140260 |
| Vehicle | 2012 FORD EXPLORER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
2012 FORD EXPLORER XLT 4W. THE TERRAIN MANAGEMENT SYSTEM FAULT LIGHT CAME ON AND CAR WENT IMMEDIATELY INTO LIMP MODE ON A MAJOR ROAD.THERE WAS NO WARNING AND WAS ALMOST REAR ENDED. TOOK TO DEALER OCT.1 AND THEY KEPT IT TWO DAYS. THE DEALER SAID THEY COULD NOT FIND A CODE. DEALER SAID IT IS FIXED BY UPDATING AND CALIBRATING THE ABS SYSTEM. IT WAS NOT FIXED. . OCT 13 SAME LIGHT WENT ON AND CAR IMMEDIATELY INTO LIMP MODE ON EXPRESSWAY. NEARLY CAUSED ACCIDENT BECAUSE CAR IMMEDIATELY SLOWED DOWN AND WOULD NOT GO MORE THAN 5MPH IN LIMP MODE. YOU LOOSE COMPLETE CONTROL OF THE TRANSMISSION AND THROTTLE. THERE ARE 53+ CASES WITH THIS PROBLEM ON THE INTERNET JUST THIS YEAR. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2016/ENGINE/WRENCH_LIGHT_ON.SHTML THIS HAPPENS SUDDENLY WHILE DRIVING AND WITHOUT WARNING. THE CAR IMMEDIATELY BEGINS TO SHUTTER AND VIBRATE AND IMMEDIATE BEGINS TO SLOW DOWN TO 5MPH. THIS IS A DANGEROUS SITUATION AND SHOULD BE INVESTIGATED. YOU HAVE NO CONTROL OVER THE SPEED OF THE CAR OR THE TRANSMISSION.. PLEASE GOOGLE (TERRAIN MANAGEMENT SYSTEM FAULT LIGHT) AND SEE THAT THERE ARE MANY MORE FORD CARS ARE AFFECTED BY THIS PROBLEM THERE ARE 3 YOUTUBES SHOWING THIS PROBLEM. THEY CARS ARE NOT SAFE TO DRIVE. ANYONE WHO HAD A TERRAIN MANAGEMENT SYSTEM LIGHT THAT GOES ON WHILE DRIVING WILL EXPERIENCE THE SAME DANGEROUS SITUATION
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