NHTSA Complaint #11140187 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11140187
Vehicle	2017 HONDA CR-V
Component	ENGINE
Date of Incident	October 13, 2018
Date Filed	October 13, 2018
Mileage	24,247 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

OIL DILUTION ISSUE. UPON CHECKING ENGINE OIL LEVEL, NOTICED THAT LEVEL WAS 1/2" ABOVE TOP OF DIPSTICK MEASUREMENT AREA. ENGINE DIPSTICK ALSO SMELLED LIKE GASOLINE. TOOK CAR TO DEALER, THEY NOTED THE EXCESSIVE OIL LEVEL AS WELL, TOOK PICTURES, AND IS CONTACTING HONDA. DEALER STATED THIS IS A KNOWN ISSUE WITH A FIX EXPECTED IN NOVEMBER. DEALER CHANGED ENGINE OIL IN THE MEAN TIME TO BRING ENGINE OIL TO NORMAL LEVEL AND VISCOSITY. PREVIOUSLY NOTED WITH DEALER THAT SMELL OF GASOLINE WAS PRESENT IN VEHICLE CABIN. UNKNOWN FIX AT THAT TIME AND I STATED THAT I WOULD BRING IT BACK IF IT CONTINUES TO BE AN ISSUE.

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