NHTSA Complaint #11140054 — 2015 RAM 2500

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING ABILITY FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL LEFT OR RIGHT. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND CONFIRMED THAT THE FRONT TRACK BAR FRAME WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BAYWAY CHRYSLER DODGE JEEP RAM (4000 PASADENA FREEWAY, PASADENA, TEXAS 77503, (713) 433-4000) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V559000 (STEERING) AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNKNOWN.