NHTSA Complaint #11139896 — 2013 FORD FUSION

MY WIFE WAS DRIVING HOME IN MADISON WISCONSIN IN HER 2013 FORD FUSION WITH THE 1.6 L ENGINE. THE CAR HAD ONLY BEEN RUNNING FOR ABOUT FIVE MINUTES WHEN THE ENGINE COOLANT OVERTEMP WARNING CAME ON. SHE WAS ALREADY IN THE EXIT LANE AND PULLED OFF THE BELTLINE AND STOPPED AT THE BASE OF THE EXIT RAMP AT XXXXXXX TIRE AND AUTO. SHE SHUT THE CAR OFF AND WAS GETTING OUT HER CELL PHONE TO CALL ME WHEN A MAN PULLED UP ALONGSIDE OF HER AND TOLD HER 'LADY YOU HAD BETTER GET OUT OF YOUR CAR BECAUSE IT IS ON FIRE.' THE FIRE DEPARTMENT STATION WAS ONLY A BLOCK AWAY AND WAS IMMEDIATELY CALLED WHILE A COUPLE OF FIRE EXTINGUISHERS FROM THE TIRE AND AUTO PLACE WERE USED ON IT. IT DID NOT HELP AND THE ENTIRE ENGINE COMPARTMENT INCLUDING THE HOOD, FENDERS, WINDSHIELD AND RIGHT FRONT TIRE WERE COMPLETELY BURNED UP. A POLICE AND FIRE REPORT WAS FILLED OUT. THE CAR HAD A LITTLE OVER 75000 MILES ON IT AND HAD BEEN REGULARLY SERVICED. OVER A YEAR AGO THE ENGINE COOLANT BYPASS SOLENOID WAS REPLACED AT THE FORD DEALER IN EVANSVILLE WI. WE NEVER RECEIVED WORD ON THE 2017 RECALL.