NHTSA Complaint #11139538 — 2014 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11139538
Vehicle	2014 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	March 10, 2015
Date Filed	October 10, 2018
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE ON BOARD CONTROL PANEL CONSTANTLY MALFUNCTIONS, WITH THE SCREEN GOING BLACK AFTER IGNITION. SYSTEM WILL REMAIN INACCESSIBLE FOR PROLONGED PERIOD OF TIME AND WILL INCREASE AIR TEMP TO 75 DEGREES, WITH NO WAY TO STOP OR CHANGE AIR OUTPUT. ON BOARD/UCONNECT CONNECTIVITY CONTINUOUSLY LOST WITH NO PHONE/COMMUNICATION ACCESS AVAILABLE (I.E., CENTER LIGHT ON REAR VIEW WILL BE RED MOST TIMES). HAVE TAKEN VEHICLE TO MULTIPLE DODGE DEALERSHIPS FOR REPAIR, BUT REPAIR SHOPS CLAIM TO BE UNABLE TO FIND A PROBLEM. PROBLEM BEGAN AFTER FIRST SYSTEM UPDATE.

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