NHTSA Complaint #11139488 — 2011 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE LEAF SPRING WAS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (GAMBREL TOYOTA, 311 EAST CUMBERLAND GAP PARKWAY, CORBIN, KY 40701, (800) 328-2931) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE FAILURE MILEAGE WAS 140,000. *TT UPDATED 12/20/18*JB