NHTSA Complaint #11139425 — 2013 DODGE DURANGO ENGINE

Complaint Details

ODI Number	11139425
Vehicle	2013 DODGE DURANGO
Component	ENGINE
Date of Incident	August 1, 2018
Date Filed	October 10, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE OPERATING THE VEHICLE, A CLUNKING NOISE WAS HEARD COMING FROM THE TRANSMISSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE PROPERLY. AFTER STOPPING AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LOCKMANDY DODGE, 920 N NAPPANEE ST, ELKHART, IN) WHERE THE TRANSMISSION SENSOR WAS REPLACED AND THE TRANSMISSION FLUID WAS FLUSHED, BUT THE FAILURES CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID.

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