NHTSA Complaint #11139373 — 2013 SUBARU OUTBACK

I AM THE ORIGINAL OWNER OF THIS VEHICLE. THE TRANSMISSION FAILED AT AROUND 71,000 MILES WITH A 60,000 MILE WARRANTY. SUBARU OFFERED TO ASSIST WITH THE COST OF THE REPAIR IN THE AMOUNT OF $3,600. MUCH LATER SUBARU REIMBURSED THE FULL AMOUNT OF THE REPAIR. I BELIEVE THIS ACTION WAS TO AVOID A RECALL. THE VEHICLE IS NOW AT AROUND 131,000 MILES AND THE TRANSMISSION HAS FAILED AGAIN. SUBARU HAS OFFERED A $1,000 CREDIT ON A NEW SUBARU AS COMPENSATION. I EXPECTED AT LEAST A 60,000 MILE WARRANTY ON MY 2ND TRANSMISSION BUT SUBARU INFORMED ME THAT THE WARRANTY WAS ONLY FOR 24 MONTHS OR 24,000 MILES. I BELIEVE THAT SUBARU KNOWS THAT THESE TRANSMISSIONS ARE DEFECTIVE AND SHOULD BE RECALLED. IN MY OPINION THE ORIGINAL REPAIR BY SUBARU WAS NOTHING MORE THAN A TEMPORARY PATCH JOB AND NOT AN ACTUAL FIX FOR THE TRANSMISSION. ON BOTH OCCASIONS THE TRANSMISSION BECAME VERY LOUD WHILE DRIVING AND APPEARED TO BE IN IMMINENT DANGER OF COMPLETE FAILURE.